Frequently asked questions

Curious about our processes and some BTS details? Our FAQs have all the answers. For anything else, feel free to reach out at charlotte@holdstudiolondon.com and we'll be in touch shortly.

  • We recommend ordering 1 invitation per household, not per guest. And allow 10% extra for keepsakes or late addition guests.

  • After you reach out to us through our enquiry form, we'll send you a detailed quote explaining the cost of your wedding stationery. Since every order is unique, we ask for your stationery budget to give you an accurate estimate.

  • Save the dates should be sent out between 9-12 months before your wedding date.Ideally when you have secured your venue.

    Invitations should be sent out between 6-8 weeks before your wedding date.

  • Semi-custom collections are pre-designed, ready to be customised with your wording, print method and colour palette.

    Custom stationery is where we work together to create one-of-a kind stationery for you and your wedding.

  • Yes! We have samples in our shop to purchase before booking your stationery.

  • We can offer this, however dependant on current workload. For an extra fee of 30% of the overall quote.

  • Hold Studio is based in London, United Kingdom.

  • Yes! We can deliver all our stationery worldwide, and we use DHL International for customers not based in the UK.

  • For couples based in London, we have nominated a same day courier called Gophr. Where we can both track the delivery.

    For couples based outside of London, we use DHL.

    If you are local, you are welcome to collect!

  • For our digital and white ink print orders, we use high quality 350gsm uncoated cardstock. 

    For our letterpress and hot foil orders, we print on 540gsm. 

    Our premium flap envelopes are 135gsm.

  • We only offer semi-custom and custom stationery, and cannot print pre-designed artwork.

  • We will only start the design process when the deposit is paid, so unfortunately not.

  • Unfortunately, we do not offer this. We ensure that all artwork supplied before going to print has the maximum amount of detail so you are aware of what your stationery will look like once delivered.

  • We will under no circumstance copy another stationers designs for any order.If you like another stationers work, please use them for your wedding!

  • We will not reveal what fonts we use for any design. If you like one of our designs, please get in touch for a quote.

Returns & Cancellations

In the event of an order being cancelled by yourselves, Hold Studio London will not
refund any monies paid to date after the project has been commenced.
As all orders are custom made to order, all stationery is not eligible
for exchange or return under any circumstances.

Please see our Terms and Conditions for more information.